1. Accepted Payment Methods
At Alteaboutique, we accept the payment methods displayed at checkout. Available payment options may include Visa, Mastercard, American Express, PayPal, and other secure payment methods supported by our payment providers.
Available payment methods may vary depending on your location, device, order value, billing information, and payment provider availability.
2. When You Are Charged
Payment is due at the time you place your order.
Depending on the payment method and payment provider, your payment may be charged immediately or first authorized and then captured shortly after your order is confirmed.
Any applicable taxes, shipping fees, and additional charges will be shown before you complete your purchase.
3. Payment Security
Our checkout is processed through secure third-party payment providers. Alteaboutique does not store full payment card details on our website.
Payment information is handled using secure systems and encrypted transmission where applicable.
4. Failed or Declined Payments
If your payment is declined, unauthorized, or cannot be processed, your order will not be completed.
You may try another payment method or contact your bank, card issuer, or payment provider for assistance.
5. Fraud Prevention
To help protect customers and prevent unauthorized transactions, fraud, and abuse, we may review, hold, or cancel any order that appears suspicious or contains unusual billing, payment, or shipping information.
We may request additional verification before processing certain orders.
6. Pricing or Technical Errors
We make reasonable efforts to keep pricing, product details, and checkout information accurate. However, errors may occasionally occur.
If a pricing, payment, product, or technical error affects your order, we reserve the right to cancel the affected order and issue a refund if payment has already been collected.
7. Chargebacks and Payment Disputes
If you believe you were charged incorrectly, please contact us first so we can review the issue and help resolve it as quickly as possible.
8. Contact Information
Company: Alteaboutique
Email: support@alteaboutique.com
Phone: +358 45 794 14157
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Finland Time
Address: Ruukuntekijäntie 1, 4 A 1, 01600 Vantaa, Finland